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30-Day Return Policy dissatisfied with your purchase, you may return the products to Zenwardaccessoriesshop within 30 days of the delivery date. The products you want to return or exchange should meet the below conditions. If all conditions mentioned below are not met, Zenwardaccessoriesshop reserves the right to refuse the return. Eligibility Conditions UPC codes and serial numbers must be intact or the return will be automatically refused. We reserve the right to refuse the return based on the condition of the returned merchandise. The products should be returned in their original unaltered box Returned products should include all items originally received by you, including free items and accessories, to receive a full refund; In case you wish to keep any free items or accessories, their retail value will be deducted from the reimbursement total. Product to be returned should include all packing material, original box materials, inserts, manuals, cables, unfilled warranty, and rebate cards. Shipping and handling fees are non-refundable The refund amount is limited to the original purchase price Nonreturnable Items Unboxed TVs, combos and monitors 37" or larger with unsealed original packaging Unboxed computers and computer software with unsealed original packaging Electronic software or downloads Unboxed consumable items such as CD, DVDs, ink cartridges, film, bulbs, etc. Any computers built, customized, or modified as per customer specifications Select special-order merchandise Nonreturnable items specifically mentioned on the website Submerged underwater equipment Unboxed or unwrapped educational tapes or books